Frequently Asked Questions

1. What types of commercial kitchen equipment do you sell and install?

Glenn’s Commercial Service provides sales, installation, and service for:

• Refrigeration units and freezers
• Prep tables and warming equipment
• Ice machines and beverage equipment

2. Do you offer preventative maintenance for kitchen equipment?

Yes. Routine maintenance helps prevent breakdowns, extend equipment life, and maintain efficiency. We offer custom maintenance plans based on your usage.

3. What are signs my kitchen equipment needs repair?

Common warning signs include:

• Inconsistent temperatures
• Unusual noises
• Increased energy bills
• Slow performance or uneven cooking

If you notice these, it’s best to schedule service before a full breakdown occurs.

4. What size ice machine does my business need?

The right size depends on your daily ice usage, peak demand, and storage needs. Restaurants, bars, hotels, and healthcare facilities all have different requirements. We help you choose the correct capacity.

5. What types of ice machines do you install?

We install all major types, including:
• Cube ice machines (full and half cube)
• Nugget (chewable) ice machines
• Flake ice machines
• Under counter and modular units

6. How often should an ice machine be cleaned and serviced?

Ice machines should be cleaned and sanitized every 3–6 months, or more often in high-use environments. Regular service prevents bacteria buildup and ensures ice quality.

7. Why is my ice machine producing bad-tasting or cloudy ice?

This is usually caused by:

• Dirty filters or internal buildup
• Poor water quality
• Lack of regular cleaning

Professional cleaning and filtration solutions typically resolve the issue.

8. What are signs my ice machine needs repair?

Look for:

• Reduced ice production
• Ice that is too small or misshapen
• Leaks or water overflow
• Strange noises Early service can prevent costly failures.

9. Do you offer emergency ice machine repair?

Yes. Glenn’s Commercial Service provides fast-response service to minimize downtime and prevent disruptions to your business.

10. Do new ice machines use less energy and water?

Yes. Modern units are much more efficient, using less water and electricity while producing higher-quality ice. ENERGY STAR® options are available.

11. Do you install water filtration systems with ice machines?

Yes. We strongly recommend filtration to:

• Improve ice taste and clarity
• Extend machine life
• Reduce scale buildup

12. How much does a commercial ice machine cost?

Costs vary based on:

• Production capacity
• Ice type
• Installation requirements

We provide custom quotes based on your needs and budget.